Legal
Consumer Health Data Privacy Policy
Last updated: August 31, 2026 — This policy describes how Doc in the Bot collects, uses, and shares Consumer Health Data. It supplements our general Privacy Policy.
Consumer health data we may collect
Depending upon your use of Doc in the Bot, Consumer Health Data may include information you voluntarily provide concerning:
- Health conditions
- Symptoms
- Diagnoses
- Laboratory tests and results
- Medications
- Treatments
- Medical history
- Medical reports and records
- Questions concerning physical or mental health
- Other health information contained in conversations or uploaded documents
We may also derive health-related information from information you voluntarily provide when necessary to generate requested responses.
Sources of consumer health data
We primarily collect Consumer Health Data directly from you, including through questions, conversations, forms, uploaded documents, and other features you choose to use.
Why we collect consumer health data
We may collect and process Consumer Health Data to:
- Respond to questions you ask
- Explain laboratory information
- Explain medical terminology or documents
- Provide other health-information features you request
- Maintain information you choose to save
- Secure and operate the Service
- Comply with applicable law
Sharing of consumer health data
Consumer Health Data may be processed by service providers where reasonably necessary to operate the Service, including providers supporting AI processing, cloud infrastructure, databases, storage, authentication, and security.
We do not sell Consumer Health Data to pharmaceutical advertisers.
Your consumer health data rights
Depending on applicable law and where you reside, you may have rights to:
- Confirm whether we collect or share Consumer Health Data
- Access certain Consumer Health Data
- Request deletion
- Withdraw consent for certain collection or sharing
- Obtain information concerning certain third parties with whom data has been shared
- Appeal certain decisions concerning your request
Requests can be submitted through the contact options provided within the Service. We may take reasonable steps to authenticate requests where permitted by law.
Changes
We may update this Consumer Health Data Privacy Policy as our practices or legal obligations change.
Material changes will be handled as required by applicable law.